DutyWard
Digital guard tours for security companies

Guard tours you can prove.

NFC checkpoints on the phone, a real-time control room and reports for your clients at the push of a button. Even where there is no signal.

DutyWard control room: overview with open alerts, running patrol, map and live log (demo data, German interface) DutyWard app: running patrol with checkpoints, scan and report an issue (demo data, German interface)

Proof instead of paper

Every checkpoint is recorded with time and tag. If one is missing, you see it right away, not when the client calls.

Real-time control room

Which patrol is running, which is missing, who reports an issue: live in the browser and as a notification on the supervisor’s phone.

Reports at a click

Per patrol, per day or per client across all of their sites, as a PDF with proof for every checkpoint and photos of issues.

Up and running in three steps

No readers, no wiring, no technician. A phone with NFC and a few tags are all you need.

1

Place the tags

Stick NFC tags at the checkpoints and register them with the phone. A site is set up in minutes.

2

Walk the patrol

Hold the phone to the tag, done. Report issues with a photo. Works in basements and car parks without a signal, too.

3

Monitor and report

The control room sees everything live and is alerted to anything unusual. The client report is created automatically.

What’s included

Patrol scheduling

Fixed times, intervals or random patrols, with reminders for the assigned staff.

Alerts

Patrol not started, overdue or incomplete, unknown tag: instantly in the control room and on the phone.

Issues with photos

Reported straight from the patrol, shown in the control room with location and photo, tracked until resolved.

Works offline

The app stores every scan and sends it as soon as there is a signal again. Nothing gets lost.

GPS instead of a tag

For places where nothing may be attached. The report states honestly which kind of proof was used.

Floors in 3D

Every checkpoint on its floor: orientation for new staff and easy to understand for clients.

Control room in your pocket

Alerts, issues and running patrols on the supervisor’s phone, call a guard with one tap.

Notes to the team

Short instructions for the shift straight to the right people’s phones, traceable instead of word of mouth.

DutyWard app for supervisors: open alerts with acknowledge, call and view patrol (demo data, German interface)
Client report as PDF: planned versus completed patrols and proof per checkpoint (demo data, German interface)
For your clients

The report your client wants to see

Assign sites to your clients. One click creates the report across all of a client’s sites, for a single day or a whole month.

  • Planned versus completed patrols, late and missed ones at a glance
  • Every patrol with times and proof for each checkpoint
  • Issues with description and photos
  • Internal notes stay internal, the client only sees what concerns them
Client management in the control room: clients with contact, sites and report (demo data, German interface)

Privacy built in

Developed and operated in Austria. Your clients’ and employees’ data stays where it belongs.

  • Servers in Austria, our own maps: no location data sent to Google and the like
  • Location only at the moment of a scan, no movement tracking
  • Configurable retention periods with automatic deletion
  • Data export at any time, data processing agreement under the GDPR
  • Ready for tamper-proof tags (NTAG 424 DNA)

See it for yourself

30 minutes at your office, with real tags to try out. We show the control room, app and report, and listen to how you work today.

DutyWard is a product of Koegeler IT Consulting GmbH, Vienna.

DE | EN